Support Agreement
/ˈsʌpɔːrt əˈɡriːmənt/
Definitions
- (n.) A contract between parties outlining terms for ongoing technical or maintenance assistance.
The software vendor and client signed a support agreement to ensure timely updates and troubleshooting.
- (n.) A legally binding document specifying obligations for financial or material aid between parties.
The support agreement detailed the monthly payments one party would provide to the other.
Forms
- support agreement
- support agreements
Related terms
See also
Commentary
Support agreements often specify scope, duration, and response times; clarity reduces disputes over service obligations.
This glossary is for general informational and educational purposes only. Definitions are jurisdiction-agnostic but reflect terminology and concepts primarily drawn from English and American legal traditions. Nothing herein constitutes legal advice or creates a lawyer-client relationship. Users should consult qualified counsel for advice on specific matters or jurisdictions.