Be Your Best Counterparty
Be Your Best Counterparty
Contracts are how businesses remember promises. The baseline is honor: make clear commitments, perform on time, and keep your word. In the spirit of the Be Your Best Human (BYBH) perspective, being your best counterparty starts at that standard and then goes further: add care, context, and a long‑term orientation. The goal is not to win a moment, but to build durable value.
Start at the standard: Honor first
The minimum is non‑negotiable. Be precise about scope, price, timing, and conditions. Do what you say. If something will slip, communicate early and propose a concrete path forward. That is the core of commercial trust and the easiest way to avoid disputes.
For deeper grounding, see Amicus on why being honorable is the best way to be valuable and contract law as a manual for how to be honorable. Honor is not decoration; it is the standard. Everything else builds on it.
Listen and remember (without being mechanical)
Counterparties are people with goals, constraints, and communities. Ask what success looks like for them. Listen for timing pressures, internal approvals, and reputational sensitivities. Make light notes if it helps you serve them, but do not interrogate with a clipboard. Let details emerge naturally in conversation, and when appropriate, learn non‑intrusively from public profiles before you meet so you can start on relevant ground.
Listening earns context. Remembering signals respect. Both reduce friction and help you propose terms that fit their reality without sacrificing your own.
Find the win‑win asymmetries
Avoid the early‑season Suits posture of “win at any cost.” Value‑creating deals look for asymmetry: the items you value lightly that they value highly, and the reverse. Extended payment timing might matter little to you but be decisive for them; a volume commitment or a longer renewal option might be cheap for them but strategic for you. Naming credit could substitute for exclusivity; a scoped pilot could unlock a larger award without heavy upfront risk.
Your job is like Michelangelo seeing the statue in the marble: listen for the shape of mutual advantage and carve toward it. This is not altruism. It is commercial craft—trading low‑cost concessions for high‑value returns on both sides.
After‑care
Deals end on signatures; relationships continue in the weeks after. A brief check‑in shows you noticed the handoff. Share a useful pointer or lightweight resource when it is genuinely helpful, not as a sales tactic. Where appropriate, offer a thoughtful reference or leave a positive review for a small supplier who performed well. The aim is to anchor a positive memory so that any negotiating friction fades into the background of a good outcome.
After‑care also improves execution. Small questions surface early. Misreads get corrected before they turn into disputes. You protect the result you worked to define.
Personal example
I once finished an SEO engagement where, in our last meeting, the client mentioned she hadn’t realized meetings were billable. I had treated meeting time as part of the necessary work and a real time cost to me, so I didn’t feel I needed to concede on that retroactively—but I took note. First, I resolved to make that term explicit in future agreements. Second, I looked for a way to make up for the misunderstanding. Shortly after, I learned the client was dealing with family issues and travel. Our plan had called for regular content posts; I noticed their website and socials had fallen behind. Since I already knew the business well, I drafted content they could publish with a simple approval—quick for me to do, potentially very valuable for them—and I sent it as a freebie with a short note wishing them well. They published it. About a month later, I received a thoughtful thank‑you letter—part personal note, part professional reference—that I hadn’t asked for and deeply appreciated. That small, asymmetric gesture strengthened the relationship long after the contract closed.
The metric: repeat business
“Best counterparty” is not a plaque; it is a pattern. It shows up in renewals closed without drama, expansions that feel natural, and introductions you did not ask for. Track what returns to you—repeats, referrals, and responsiveness. That is the scoreboard. If it trends up, your mix of honor, empathy, and craft is working. If it stalls, revisit how you show up before, during, and after the deal.
Bottom line
Start with honor. Add empathy and commercial craft. Optimize for repeat business. The parties who remember you fondly will come back—and bring others with them.
Context and references
- The Be Your Best Human (BYBH) series for the broader frame.
- Amicus on why being honorable is the best way to be valuable.
- Amicus on contract law as a manual for how to be honorable.